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  • D+T Program Frequently asked questions

    Membership

    What does a membership cost?

    Memberships are free for qualified members of the design trade. There are no hidden costs or fees to be a part of CF Interiors Design + Trade Program.

    What are the benefits?

    We eliminate any time, and in turn money, spent on order management, accounts payable, claims, logistics, warehousing, and delivery. You’ll also have access to exclusive trade discounts, as well as financial rewards, and a dedicated Account Manager who will create a personalized shopping experience for you and your clients.

    Application

    What are the requirements to apply?

    CF Interiors Design + Trade Program is for professional members of the design trade. To be a part of the program you must have an active business license and some other proof of your trade standing (ie. a working portfolio, client testimonials, credentials, certifications, etc).

    How long does it take to hear back once I submit my application?

    As we are experiencing a higher volume of applications after switching to a trade-only showroom, please allow up to 7 business days for your application to be processed.

    I don’t have a business website and/or instagram account. Can I still apply?

    We prefer a business website or instagram included in your application, as it allows us to better assess your business needs. If you are just starting out, and do not yet have a website or social media, our application administrator may reach out to ask you more about your work.

    I’ve applied. What happens now?

    Once you’ve applied, you should hear back within 7 business days. From there, if your application is accepted, you will receive a welcome email introducing you to your dedicated Account Manager. You can then start using our services immediately.

    We also recommend booking an appointment with your new Account Manager to have a tour of one of our trade-only showrooms!

    Can my application be denied?

    As our program is for professional members of the design trade, your application may be denied if proof of trade standing is not provided. If you have questions about your application, please email marketing@cfinteriors.ca.

    Operations

    Are there any minimums I have to meet to place an order?

    We currently require no minimum spend to place an order with us.

    What is your sample policy?

    At CF Interiors we provide access to samples from 100 vendors, including upholstery, rugs, and material finishes. Samples are rented on a short term basis at no cost.

     Some vendors may require a payment for ordered samples, however if you place an order with that vendor, the cost of your samples will be taken off your invoice.

    Designer Portal

    How do I set up access to the portal?

    When your application is approved, you’ll receive an invitation to set up your portal account. From there, you’ll be able to access all the information you’ll need about pricing, vendors, availability and more.

    How do I access pricing?

    You can access pricing for non-custom items on the vendor websites we provide. We have a Portal Tutorial found here to help get you started.

     To get a custom quote, please contact your dedicated Account Manager with the information listed on our D+T Quote Request.

    How do I log into vendor websites?

    If a vendor requires login credentials, we supply them on each vendor homepage within our Designer Portal. We also have a Portal Tutorial found here.

    I can’t access the portal, who can I contact to help me?

    Please email alejandro@cfinteriors.ca for any designer portal related issues, or reach out to your dedicated Account Manager.